Help & Support
Frequently Asked Questions
Getting Started
How do I create an account?
Click the "Register" button in the top navigation, fill out the required information, and verify your email address.
How do I reset my password?
Click "Forgot Password" on the login page and follow the instructions sent to your email.
Is NitiKotha free to use?
Yes, basic access to NitiKotha is completely free. We may offer premium features in the future.
Using the Platform
How do I search for specific news?
Use the search bar in the header to find articles by keywords, categories, or topics.
How do I save articles for later?
Click the bookmark icon on any article to save it to your personal collection.
Can I share articles on social media?
Yes, use the share buttons on each article to post to Facebook, Twitter, LinkedIn, and other platforms.
Account Management
How do I update my profile?
Go to your account settings and edit your profile information, including name, email, and preferences.
How do I delete my account?
Contact our support team at support@nitikotha.com to request account deletion.
How do I manage notifications?
Visit your account settings to customize which notifications you receive and how you receive them.
Content and Posting
Can I submit my own articles?
Yes, registered users can submit articles for review. All submissions go through our editorial process.
What are the content guidelines?
Please review our Terms of Service for detailed content guidelines. We prohibit spam, hate speech, and false information.
How long does article review take?
Our editorial team typically reviews submissions within 24-48 hours.
Technical Support
Common Issues
The website is loading slowly
Try clearing your browser cache, disabling browser extensions, or switching to a different browser.
I can't log in
Ensure you're using the correct email and password. Try resetting your password if needed.
Images aren't loading
Check your internet connection and try refreshing the page. Contact support if the issue persists.
Browser Compatibility
NitiKotha works best with:
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Edge (latest version)
Contact Support
Still need help? Our support team is here to assist you:
Email Support
General Support: support@nitikotha.com
Technical Issues: tech@nitikotha.com
Editorial Questions: editorial@nitikotha.com
Response Times
- General inquiries: 24-48 hours
- Technical issues: 12-24 hours
- Urgent matters: 2-6 hours
When Contacting Support
Please include:
- Your account email address
- Description of the issue
- Steps you've already tried
- Browser and device information
- Screenshots if applicable
Community Guidelines
Help us maintain a positive community by:
- Being respectful in comments and discussions
- Reporting inappropriate content
- Following our content guidelines
- Contributing constructively to conversations